Tech Support Services

 

Issues with technology can be frustrating, even ones that seem like they "should be simple." Rob Falk can help identify these issues and offer the best affordable solutions, and if you're interested, teach you how to fix problems yourself. The services below are some examples, but if you don't see what you need, just ask!

Computers, Phones & Electronic Accessories

Whether PC or Mac, let Rob Falk help find affordable electronic solutions for you, especially before considering buying a new one!

  • System Setup

  • System and software Training

  • Adding RAM

  • Upgrade/Replace Hard Drives

  • Backup

  • Data recovery

  • Transfer from old to new computerter

  • Getting the most from your Mac, iPhone & iPad

  • iPhone & iPad App recommendations

  • iPhone and iPad screen replacement

  • IPhone, iPad, iPod lessons and repair

  • Replace Batteries

  • Jail breaking & un-jail breaking - iPhone & iPod

  • iCloud Setup & Sync (including Phone, iPod, iPad, iTunes, iCal & Addresses)

Internet & Networking

The Internet has so many different things to offer, but learning how to access and work with it can be overwhelming. Rob Falk's experience covers managing and/or teaching the following:

 

  • Email: Gmail, Webmail, Anti-Spam strategies

  • Cloud Storage: iCloud, Google Drive, DropBox, Amazon

  • Gmail - How to use

  • How to blog

  • Internet & Wi-Fi setup, security & troubleshooting

  • Web site design & maintenance

File Organization

Need help with iTunes®, iPhoto®, iMovie®?

Whether you want to learn how to do it yourself, or just get it done!

  • Audio/Video Setup

  • Digital Audio Editing - Removing clicks and pops from your old Albums and 45's

  • Digital Cameras - How to Use

  • Digital Photography - Managing your photos,

  • Digital Photographic Restoration - remove scratches, stains, ex-spouses

  • Film and photo digital conversion

  • Home Video editing & management

  • Home audio / video / electronics setup

  • MP3 and Record Collection Management

  • Music Backup

  • Music Conversion

  • Photographic Books Design

  • Photo Editing & Retouching - How to edit your photos, cropping, fix red-eye, eliminate blemishes

Small & Home Office Set Up

Some tech support needs go hand in hand with your business needs. As both a technology expert and experienced professional business consultant, Rob Falk can help you with: 

  • Archiving

  • De-junking

  • Filing system design

  • Home & Office organization

  • Home office management consulting

  • Creating Powerpoint Presentations

  • Creating Spreadsheets

Tech & Business Consulting

With his extensive experience in small business management and law practice, Rob Falk also provides expert work and assistance with:

  • Brainstorming

  • Business Card Design - small runs and large

  • Brochure, Pamphlet and Booklet production

  • Complex problem solving

  • Composing Business letters & communications

  • Contact management solutions

  • Christmas card list management

  • Decision making

  • Document analysis and review

  • Document organization

  • Editing & Proofreading

  • Hiring & Firing Advice & Support

  • Insurance reviews

  • Organization

  • Paperless office conversions

  • Project management

  • Project planning

  • Proofreading & Editing

  • Quips, Quotes and Stories - Putting Together a Good Presentation

  • Research

  • Resumes & Cover Letters

  • Speeches, Talks, and Toasts - writing and assistance

  • Technical writing

  • Text editing

  • Writing

  • Zealous Advocacy - Preparing or helping you prepare for an argument or negotiation

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